What owners say when
nobody's selling.

My name is Marta, Euro Look Medical Spa, and we are in Cleveland, Ohio. I have been in practice for about five to six years, and my practice has been all around me. So we are at the point where we would like to scale our practice — we just need some help hiring people, bringing on board new staff members, and implementing upgraded structure and rules.

I like how friendly everyone is. It is nice to learn about everyone, share ideas and thoughts that make it easier to implement in my practice. I like how everyone from MSPA is available and within reach, so we can always schedule a meeting or a call. They get your questions answered and they do walk you through the next step.

That’s what makes it so easy and predictable. Where to start, how it is going, what’s next — the guys have been super helpful in that. I’m very excited to see what the future holds for us, and I do believe these guys will help us scale and get to another level.

My name is Tivarri Eagleton, and my med spa is Jeuje Aesthetics. We’ve been in business a little over two and a half years. Zhoosh is a unique word that means to improve something with a small change, and that’s our philosophy.

Starting a business, being an entrepreneur — it’s usually this entrepreneurial spirit where you want to do something, you have a vision, and I needed someone to partner with to help me realize that vision. They’ve done a great job doing that. I think about it like a house. They’re helping me with the structure of the house, and then I can do the things to keep that structure and make it pretty.

The main thing I love is that I feel like I’m part of a community who understands. Sometimes being a business owner can be very lonely, but having that community and the transparency — there’s no competition between us. We all want each other to win, so we can all leverage what we’re doing and succeed together.

I’ve been in business for five years. Through MSPA, I’ve learned how to actually run a business, not just be a clinician. Daily KPAs for each staff member, to make sure we’re doing all the actions that will get the business to where it needs to be to reach my goals.

The community is outstanding. It’s one of my favourite parts of MSPA.

In the next six months to a year, I want to be fully staffed and able to take off a whole month every July.

My name is Robert Cepero, and I am the owner of Lyf Aesthetics. We’ve been in business three years now.

I needed guidance. I knew what I needed to do — I just didn’t know how to get there and how to articulate that. Now I see the roadmap of what needs to happen for me to get to where I need to get to. To have it spelled out the way they did throughout the weekend was phenomenal.

George, David and Lexie are amazing. They have hearts of gold, but the true value always comes in the community, and the perspective everybody’s able to bring — like-minded people together.

We’ve been in business just over seven months. I feel like we were missing pieces of connecting the team, and the very first moment I met David and Lexie, they filled that gap immediately. I stopped everything I was doing and hunted down our doctor and said, “You have to follow me. We have to meet them. This is our missing link to put our team back together.”

We have all been re-inspired, and from all the trainings that we have weekly and implement — I’ve sold multiple packages in just the three weeks of being with the team.

Being here with the camaraderie of the group, and meeting all the team leaders, has really driven home everything they’ve already been teaching us. It’s everything that you don’t see from actual med spas. Everyone’s very protective, they’re not willing to share information — and this is a different dynamic that I think everyone needs to embrace. You’re bringing people in, it’s a community, and you’re helping support others.

Next level is taking everything we’ve had and teaching it to the rest of our team so they can all be re-inspired.