Legal
Privacy Policy
MedSpa Performance Academy LLC ("MSPA," "we," "us") operates medspaperformanceacademy.com. This policy explains what we collect, why, and what you can ask us to do about it.
What we collect
Information you give us. Name, email address, phone number, practice name and anything else you enter when you book a call, request a resource, register for an event or contact us.
Information collected automatically. Pages visited, time on page, referring site, approximate location, browser and device type. This comes from analytics cookies and is used in aggregate.
Information from members. If you become a member, we collect the business information you share with us during coaching. That information is used to advise you and is not published without your written consent.
How we use it
To schedule and conduct calls, deliver what you requested, run and improve the site, send you information about MSPA, and meet our legal obligations.
We do not sell your personal information.
Email and text messages
When you submit a form you choose separately whether to receive non-marketing messages (appointment reminders, confirmations, follow-ups) and whether to receive marketing messages (promotions, offers, event updates). These are separate choices and you can make one without the other.
Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out of texts, or use the unsubscribe link in any email to opt out of emails. Opting out of marketing does not stop transactional messages about something you have booked.
Who else touches your data
We use third-party services to run the business. Each receives only what it needs to do its job:
GoHighLevel — booking, forms, CRM, email and SMS delivery.Google Analytics — aggregate site usage. Vimeo— video playback, which loads only when you press play.YouTube — video playback on pages where it is used, again only on play. Hostinger — website hosting.
These providers process data under their own privacy policies. We do not authorise them to use your information for their own marketing.
Cookies
The site uses cookies for analytics. Video players may set cookies once you choose to play a video. You can block or delete cookies in your browser settings; parts of the site may work less well if you do.
Your choices
You can ask us what personal information we hold about you, ask us to correct it, ask us to delete it, or opt out of marketing at any time. Emailinfo@mspacoach.com and we will respond within a reasonable time.
Residents of California and other states with comprehensive privacy laws have additional rights, including the right to know what is collected and to request deletion. We honour those requests regardless of where you live.
Security and retention
We use reasonable safeguards to protect your information, and we keep it only as long as we need it for the purpose it was collected or as long as the law requires. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children
This site is for business owners. It is not directed to anyone under 18 and we do not knowingly collect information from children.
Changes
If we change this policy we will update the date at the top. Material changes will be flagged on the site.
Contact
MedSpa Performance Academy LLC
info@mspacoach.com
(205) 837-0187